EFFECTIVE OCTOBER 20, 2024

We are grateful for the business that you provide to Melagio Inc, and would like to assure you that we are committed to using your personal information responsibly. This privacy policy outlines the methods of security compliance used by Melagio Inc. For purposes of this policy "site" will denote "melagio.com."

INFORMATION

When you make a purchase, register an account or join our mailing list on melagio.com, we collect information including but not limited to your name, email address, billing and shipping address, zip code, phone number, and credit card information. When you provide this information, you consent that we may use it to contact you via phone, email, or direct mail. We may also collect information related to your visit on our site including but not limited to, activity on site, your Internet Service Provider’s address and the name of the web page directing you.

INFORMATION USE

Information may be used for the following:

Improve site personalization and performance including but not limited to the analysis of personal, transactional and site session data

Customer service through email, live chat or telephone correspondence

Sending post-sale emails related to new products, promotional offers and site or brand updates as well as reminders to submit reviews to our third-party review tool. You may opt out of these emails at any time by clicking unsubscribe within these emails

INFORMATION SHARING & THIRD PARTY SERVICES

The information we collect may be disclosed when legally required to verify or enforce compliance with government orders, the policies governing Melagio Inc., and applicable laws that protect against misuse or unauthorized use of Melagio.com. We keep record of past purchases and may combine this information with other demographic and publicly available information when necessary for government compliance.

We do not share credit card information with any third-party other than our payment processing service provider, Authorize.net.

To aid in our marketing efforts, we may provide certain information gathered on Melagio.com with reputable third-party advertising services and networks including but not limited to Facebook, Instagram, and Pinterest. Some of these third-party services may be able to collect this information automatically though a javascript tag, pixel, or cookie and without the use of a submit button. Your browser settings may not allow you to control these technologies. Data collected may include: name, unique personal identifiers, online identifiers, IP address, email address, geographical location, user agent data, time and date of visit, device model, internet or other electronic network activity information (including browsing history, search history, and information regarding a consumer’s interaction with website, application, or advertisements). Inferences may be drawn from any of the listed information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, and attitudes to serve targeted content and marketing messages both within the site and across the internet. These service providers will always be contractually obligated to meet our security standards and keep all information confidential.

Third-party analytics may access information relating to user behavior on site in order to help us provide a better user experience.

If you are directed to a third-party site or opting-in to use a third party tool on our website, it is important to note these integrations and ensure that you have reviewed these separate privacy policies.

INFORMATION DISPLAYED PUBLICLY

We welcome your feedback and would like you to note that any feedback, reviews, or messages submitted on Melagio.com or to Melagio customer care services via telephone, email or social media accounts will become the exclusive property of Melagio and may be publicly shared or displayed.

User submitted product reviews and questions, site reviews and blog comments are considered public information. This information may be made publicly visible on the websites, social media pages and blog of Melagio, Inc.

By connecting with us on social media by using our brand designated hashtags and handles, you are authorizing consent for Melagio, Inc. to use this content for business purposes including marketing.

AGE RESTRICTIONS

Our site is intended exclusively for use by adults. We do not knowingly collect personal information from children under the age of 13.

COOKIES & TRACKING PIXELS

We use cookies, tracking pixels, and cookieless identifiers to record your preferences, session and information, such as items you have added to your shopping cart, behavior on site, past activity and transactional data in order to provide better service upon your return to Melagio.com.

SSL SECURITY

Melagio.com uses Secure Sockets Layer (SSL) technology to offer the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information during your online transactions.

COUNTRY OF BUSINESS OPERATION

If you are visiting our site from a country that is not the United States, please note that information and site usage may differ.

In accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we allow access to those customers governed under European Union and California law to:

Request a copy of the personal data processed about you

Request that we delete your personal data upon request and do not use this information for marketing purposes

COMMENTS, REVIEWS & FEEDBACK

We welcome your feedback and would like you to note that any feedback, reviews, or messages submitted on Melagio.com or to Melagio customer care services via telephone, email or social media accounts will become the exclusive property of Melagio and may be publicly viewed.

EMAIL SUBSCRIPTION

The email address that you provide during checkout will prompt an order confirmation email, tracking information email, and this address will be included in our mailing list. You may always opt-out of our newsletter by clicking the unsubscribe link found at the bottom of all of our emails.

SMS SERVICE

When you sign up to receive text messages, these messages may include but are not limited to promotional offers. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart reminders. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages.

UPDATING YOUR PREFERENCES

If you have questions or would like to opt out of digital marketing and other communications from Melagio, Inc., please feel free to contact us at:

Melagio Inc

400 Sylvan Avenue Suite 102

Englewood Cliffs, NJ 07632

1.833.MELAGIO

info@melagio.com

POLICY UPDATES

All privacy policy information is subject to update and change. Please check back frequently in order to ensure that you are aware of these changes.